As service innovation is a hot and rapidly developing topic in traditional service industries as well as in industrial contexts, this seminar is tackling service innovation, the management of service innovation and and the design of services, from both theoretical and practical perspectives. It introduces the service-dominant logic, applies service design tools, discusses servitization issues as well as service business models, technology & services.

The seminar takes place as a block seminar on Fridays from 9 - 12.30 at the open innovation laboratory JOSEPHS in the city centre of Nuremberg on the following dates:

27.10. / 10.11. / 17.11. / 24.11. / 8.12. / 15.12. 

The preliminary date for the kick-off session of the seminar is October 20 at Lange Gasse. (Please check a few days in advance where this session is going to be held - the renovation works at Lange Gasse are interfering with the planned schedule.)

Additionally, there will be supervisions in form of a "Tutorium" to guide the applied seminar work of students.

Contact Person: 

Contact Email:
Telephone:
+49 (0)911 5302 370
Room:
5.423

Semester: 

Location: 

JOSEPHS

Course Type: 

Lecture

Course language: 

English

Credit points / Contact hours: 

5 ECTS, 2 SWS

Lecturers: 

Audience: 

Course Module: