The Customer as a Co-Designer: Capabilities of the Consumer Research Lab: 1st Draft, No. 1-1.3.1.
Deliverable CEC-Made Shoe Project (EU Project No. 507378).
(2005). The Customer as a Co-Designer - Report on Requirements on a Customer Co-design System: First Draft, No. 2-2.1.2.
Deliverable CEC-Made Shoe Project (EU Project No. 507378).
(2005). The influence of customer Integration competence on customer satisfaction with mass customization offerings.
4th World Congress on Mass Customization and Personalization, 7.-9. Oktober 2007.
(0). Integrationskompetenz von Kunden bei individuellen Leistungen: Konzeptualisierung, Operationalisierung und Erfolgswirkung.
(Picot, A., Reichwald R., Franck E., & Möslein K. M., Ed.).Markets and Organisations.
(2007). Kundenzufriedenheit bei Mass Customization: Eine empirische Untersuchung zur Bedeutung des Co-Design-Prozesses aus Kundensicht.
Die Unternehmung. 1, S. 165–184.
(2006).
(2005).
A multi-channel customer interaction platform for mass customization – Concept and empirical investigation.
Fourth International ICSC Symposium on Engineering of Intelligent Systems – EIS 26. Februar - 02. März 2004.
(2004). The Relationship of Quality, Customer Satisfaction and Involvement in the Context of Mass Customization Offerings.
Joint Conference International Mass Customization Meeting 2006 (IMCM´06): "Customer Interaction and Customer Integration" & International Conference on Economic, Technical and Organisational Aspects of Product Configuration Systems (PETO´06), "How to Bu.
(2006). Satisfaction of customer co-designers: process vs. product satisfaction.
34th EMAC Conference: Rejuvenating Marketing: contamination, innovation, integration, 24.-27. Mai 2005.
(2005). Satisfaction of customer co-designers: the influence of process and product.
Responsible Management in an Uncertain World, 4.-7. Mai 2005.
(2005). Satisfaction with mass customization: the mediating role of the co-design process.
3rd World Congress on Mass Customization and Personalization, 18.-21. September 2005.
(2005).