Service Systems Engineering Triggered by Digitalization – a Conceptual Framework.
Paper presented at the 16th European Academy of Management Conference (EURAM). Paris, France.
(2016). Service Systems Engineering Triggered by Digitization - Evidence from German Manufacturing SMEs.
Paper presented at the 16th European Association for Research on Services Conference (RESER). Naples, Italy.
(2016). Initial Design of a Method for Service Systems Engineering in the Digital Age.
Paper Presented at the 17h European Academy of Management Conference (EURAM). Glasgow, United Kingdom.
(2017). Design of a Method for Service Systems Engineering in the Digital Age.
Proceedings of the 38th Internationcal Conference on Information Systems (ICIS). Seoul, South Korea.
(2017).