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Akenroye, T., & Kuenne C. W. (2012).  Competences for Promoting Service Innovation: Implications for the Healthcare Sector. Service Operations Management Forum: The Future of Services in a Connected World.
Kuenne, C. W., Adamczyk S., Rass M., Bullinger A. C., & Möslein K. M. (2011).  IT-Based Interaction Platforms to Foster Virtual Patient Communities. (Meißner, K., & Engelien M., Ed.).Virtual Enterprises, Communities & Social Networks. Workshop GeNeMe ’11 - Gemeinschaften in Neuen Medien, TU Dresden, 07./08.09.2011. 153-162.
Kuenne, C. W., Rass M., Adamczyk S., Bullinger A. C., & Möslein K. M. (2011).  Patients as Innovators: An Open Innovation Perspective on Health 2.0. 2011 World Conference on Mass Customization, Personalization, and Co-Creation.
Kuenne, C. W., Möslein K. M., & Bessant J. R. (2013).  Towards Patients as Innovators: Open Innovation in Health Care. Driving the Economy through Innovation and Entrepreneurship: Emerging Agenda for Technology Management. 315-327.