04. Published Conference Proceedings
Managing High Variety: How to Overcome the Mass Confusion Phenomenon of Customer Co-Design. (Depperu, D., Ed.).European Academy of Management (EURAM) Annual Conference 2003.(2003).
Four Modes of Collaboration in Individualization Based CRM. (Depperu, D., Ed.).3rd Annual European Academy of Management (EURAM) Conference 2003.(2003).