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From economies of scale towards economies of customer interaction: value creation in mass customization based electronic commerce

TitleFrom economies of scale towards economies of customer interaction: value creation in mass customization based electronic commerce
Publication Type04. Conference Papers
Year of Publication2002
AuthorsPiller, F. T., & Möslein, K. M.
Conference Name15th Bled Electronic Commerce Conference
Keywordsconference
AttachmentSize
Moeslein_Bled_2002_Economies_of_Customer_Interaction.pdf85.37 KB