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The Relationship of Quality, Customer Satisfaction and Involvement in the Context of Mass Customization Offerings

Title{The Relationship of Quality, Customer Satisfaction and Involvement in the Context of Mass Customization Offerings}
Publication Type02. Edited Books and Volumes
Year of Publication2006
AuthorsReichwald, R., Müller, M., & Piller, F.
Conference NameJoint Conference International Mass Customization Meeting 2006 (IMCM´06): "Customer Interaction and Customer Integration" & International Conference on Economic, Technical and Organisational Aspects of Product Configuration Systems (PETO´06), "How to Buil
Conference LocationHamburg, Germany